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PRIVACY POLICY

At Citi Medical, we respect and prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our services, including our website and booking platform. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

  • Personal Information:When you register for courses, make inquiries, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address.
  • Booking Information:When booking courses, we may collect additional information such as your preferred course dates, background details, and any special requests.
  • Payment Information:For transactions, we may collect payment details, though this information is processed securely and not stored by Citi Medical.
  • Automatically Collected Information:When you visit our website, we automatically collect certain information, including IP addresses, browser type, device type, and browsing history, to help us analyze website usage and improve user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services:To facilitate course registration, manage bookings, and communicate with you about your account.
  • Personalizing User Experience:To tailor our services to your needs and enhance the functionality of our platform.
  • Processing Transactions:To manage payments and secure transactions for bookings.
  • Communication:To send important updates, newsletters, and promotional offers (you may opt out of marketing communications at any time).
  • Improving Services:To analyze trends, monitor site usage, and improve our offerings based on user feedback.

3. Information Sharing and Disclosure

We do not sell or lease your personal information to third parties. However, we may share information in the following cases:

  • Service Providers:We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and IT support, only to the extent necessary to provide these services.
  • Legal Compliance:We may disclose your information if required by law, regulation, or in response to legal proceedings to protect the rights, property, and safety of Citi Medical, our users, or the public.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets to ensure continued service.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses encryption and secure protocols to safeguard data. While we strive to protect your information, please be aware that no security measure is 100% foolproof.

5. Cookies and Tracking Technologies

Citi Medical uses cookies and similar tracking technologies to enhance user experience and collect information about website usage. Cookies help us remember your preferences, understand how you interact with our website, and deliver relevant content. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access and Correct Information:Request access to or correction of your personal information in our records.
  • Withdraw Consent:Withdraw consent for data processing or opt out of marketing communications.
  • Request Deletion:Request the deletion of your personal information, subject to certain legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party sites, including social media platforms, partner organizations, or educational resources. This Privacy Policy applies solely to Citi Medical, and we are not responsible for the privacy practices or content of external websites

8. Updates to Privacy Policy

Citi Medical may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

Effective Date: 25-12-2024

This Privacy Policy serves to ensure transparency in how Citi Medical handles your information. Your trust is important to us, and we are committed to safeguarding your privacy as you pursue your educational journey with Citi Medical.